Frequently Asked Questions
Everything you need to know about shopping at Enliven Mart for your home and lifestyle needs.
What is the typical shipping timeframe for furniture and decor?
Standard shipping usually takes 3-7 business days. For larger furniture pieces, delivery may take 7-14 business days depending on your location and the white-glove service requirements.
What is your return policy for home goods?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused. Please note that custom-made or final sale items are not eligible for return.
Are your wooden products sustainably sourced?
Yes, at Enliven Mart, we prioritize sustainability. Most of our wooden furniture and decor items are crafted from FSC-certified timber or reclaimed wood to ensure environmental responsibility.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.
Do you offer international shipping?
Currently, we ship to the continental United States and Canada. We are working on expanding our logistics to support international shipping in the near future.
What should I do if my order arrives damaged?
If your item arrives damaged, please contact our support team within 48 hours of delivery with photos of the damage and your order number. We will arrange a replacement or a full refund immediately.